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businessmanager@theempresshotel.net
01624 661155

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Terms and Conditions

All provisional bookings must be confirmed within 14 days of booking

A deposit of £10-20 per person is payable as confirmation, for party lunches and dinners, depending on the event you are attending.

A deposit of £20 per person is payable as confirmation for Christmas Day Lunch.

New Years Eve Packages require a non refundable deposit of £50 per person.

We regret that all deposits are non-refundable & non transferable. Should your party size decrease in numbers, all payments (including deposits) made cannot be offset against other services.

Final payment is due 28 days before the event or 1st december whichever is sooner and once paid no refunds can be considered. The hotel recommends that customers consider obtaining insurance to cover them in the event of cancellation and other unforeseen circumstances.

If the Hotel has to cancel or amalgamate events to ensure appropriate numbers, an alternative date will be offered or a full refund given without liability. We reserve the right to change or cancel advertised entertainment due to circumstances beyond our control.

The cost of any additional services like drinks on the night must be paid for prior to departure from the hotel.

All alterations to bookings must be confirmed in writing.

For bookings taken after 1st December 2017, full payment will be required at the time of booking.

 

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